Agents Forced
Agents are being forced to rethink, not just the way they deliver their services and create their products, but how they communicate with their customers.
Communication is the key and a problem solver formula for every situation. The communication gap between the buyer and seller can be a major reason behind a failed business deal.
Agents are expected to rethink not only about the selling strategies but also about the way of transferring their thoughts and ideas to their clients.
The experts have expressed their opinion that the message agents want to deliver should be following the 7c’s of communication which are:
- Concise
- Consideration
- Complete
- Correct
- Courteous
- Concrete
- Clear